Service Coordinator

Austin, TX 78752

Posted: 08/04/2023 Employment Type: Administrative Industry: Customer Service Pay Rate: $23-$26

Job Description

This role will be a dual role supporting the service coordinator & dispatcher team. Very administrative heavy,a few of the tasks will include supporting services, lots of outbound calls, data records, file storage, spreadsheets, and sending documents. 

Responsibilities

  • Prepare quotes for 
  • Review profitability reports
  • Create list of accounts needing price changes
  • Manage all paperwork for inspections
  • Follow up on sent quotes, receive authorization
  • Record all information saving to cloud storage
  • Schedule new and recurring inspections 
  • Dispatch technicians
  • Review and execute incoming customer service requests
  • Send inspection reports to customers and upload into software
  • Scan reports for computer data storage
  • Create invoices for inspections/service work that has been performed
  • Prepare billing reports for weekly billing

Job Requirements

MUST HAVES They need dispatching experience in construction or HVAC industry. This is a dispatch role, able to multi- task, answer calls and answer emails

Meet Your Recruiter

Trisha Atwater

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