Branch Service Manager
Posted: 02/20/2026
Employment Type:
FullTime
Industry: Internal
Job Number: 27535
Pay Rate: $55000.00-60000.00
Job Description
Job Position: Branch Service Manager
Location: Rockdale, TX 76567
Pay Rate: $55000.00-60000.00
Shift:
Description: Branch Leadership | Client Experience | Operational Excellence
We are seeking an experienced Branch Service Manager to lead the daily operations of a full-service banking branch while fostering a strong service culture and high-performing team environment. This role is ideal for a hands-on leader who thrives on driving operational efficiency, developing staff, and strengthening client relationships. The ideal candidate is devoted to community involvement and flexible to help when and where needed.
Key Responsibilities
Oversee all branch operations, including client transactions, account services, digital banking support, fraud resolution, merchant services, cash controls, and safe deposit administration
Ensure compliance with policies, procedures, and internal controls
Supervise branch opening/closing, cash balancing, vault management, and security protocols
Review operational reports and address issues proactively
Manage third-party vendors supporting branch operations
Partner with senior leadership to grow client relationships and improve branch profitability
Team Leadership
Recruit, coach, and develop branch staff
Conduct performance evaluations and provide ongoing feedback
Promote a collaborative, client-focused culture
Anticipate staffing needs and support employee training initiatives
Community Engagement
Represent the branch in community activities
Support local outreach efforts to enhance visibility and business growth
Qualifications
5+ years of banking experience, preferably in a branch environment
Prior management or supervisory experience preferred
Strong leadership, communication, and problem-solving skills
Solid understanding of branch operations and financial performance
This is an opportunity for a motivated banking professional to lead with impact, build strong teams, and drive meaningful results within a dynamic branch environment.
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Discover exciting job opportunities in the vibrant area surrounding Rockdale, Texas! Nestled in the heart of Milam County, this region offers a perfect blend of small-town charm and big-city amenities. From the historic charm of the Rockdale downtown district to the natural beauty of Apache Pass and scenic views of the San Gabriel River, there's something for everyone here. Enjoy exploring local art galleries, catching a show at the Kay Theater, or savoring the delicious Texas barbecue that the area is famous for. With growing industries and a welcoming community, Rockdale is the perfect place to take your career to new heights. Explore our job listings now and embark on an exciting career journey in this enchanting region!