Bilingual Customer Service Representative

Austin, TX 78752

Posted: 04/16/2024 Employment Type: Customer Service Industry: Customer Service Pay Rate: $19.50

Job Description

This position will include half data entry and half customer contact and small basic clerical work.

Duties include:

-Assisting customers in person, by phone and by email.
-Responds to requests for information, processes exemptions and performs data entry
-Review online and process deed records and other various recorded instruments conveying property ownership.
-Research various resources to update ownership and mailing addresses.
-Print maps and scans paper documents.
-Maintains alpha and numeric files.
-Receptionist duties as required.
-Must effectively execute duties in high stress situations while serving the public.
-Must recognize when information is confidential and safeguard confidential information.
-Operate common office equipment. Perform other duties as required.



Job Requirements

-High school graduate or equivalent.
-Two years of experience providing Customer Service; both in person and on the phone.
-Accurate Data Entry skills equivalent to typing 40 wpm

-Knowledge of the Texas Tax Code is a plus 

-Work experience in mortgage lending, property management or other related field is a plus 

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Discover your next career opportunity in the vibrant job market around Austin, Texas! Known for its lively music scene, world-class cuisine, and abundant outdoor activities, Austin offers a dynamic and thriving environment for job seekers. With iconic landmarks like the Texas State Capitol and Lady Bird Lake, as well as cultural gems such as the Blanton Museum of Art and the historic Paramount Theatre, there's no shortage of enriching experiences in this city. Home to professional sports teams like the Austin FC, this area provides a perfect blend of work and play. Explore our job listings today and embark on a career journey in this irresistibly charming region that promises growth and endless possibilities.