Bilingual Customer Service Representative

Austin, TX 78731

Posted: 02/22/2024 Pay Rate: $17/hr

Job Description

Are you a dedicated customer service representative with fluency in both English and Spanish? Do you find yourself dedicated to providing the most accurate details possible? If so, this role may be for you!

A growing office in Austin is seeking a candidate with a strong customer service background who is also comfortable working with data entry. Ideal candidates would be comfortable looking up insurance eligibility for patients while speaking with them, would adeptly cross-check dates of medical care and dates of coverage, and would use excellent problem solving skills.

This workplace is fast-paced, with a small team comfortable with multitasking. Due to the nature of the business, cell phone and computer use is prohibited while on the clock.

Responsibilities include:

  • Bilingual customer service support
  • Data entry and typing
  • Insurance verification
  • Administrative duties as needed

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