Bilingual Customer Service
Job Description
We are accepting applications for a reliable and customer-focused Bilingual Customer Service Representative fluent in Spanish and English. In this role, you will assist customers by answering questions, resolving issues, and providing support in both languages across phone, email, and in-person interactions.
Key Responsibilities:
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Respond to customer inquiries in both Spanish and English via phone, email, or in person
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Resolve product or service issues promptly and professionally
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Provide accurate information about products, services, and policies
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Document customer interactions and maintain records in the system
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Collaborate with internal teams to address customer concerns
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Follow up on customer requests to ensure satisfaction
Job Requirements
Qualifications:
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Fluent in both Spanish and English (spoken and written)
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Previous customer service experience preferred (call center or similar)
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Basic computer proficiency and familiarity with CRM systems
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Friendly, patient, and professional demeanor
Meet Your Recruiter
Trisha Atwater
President
Trisha has a love for morning coffee, sharing wine with friends, and the thrill of a good auction. As a dedicated mom of four, she excels at balancing the demands of both life and work. This year, Trisha proudly celebrates 20 years with The A List Staffing