Administrative Help Desk

Austin, TX

Posted: 05/24/2024 Industry: Administrative/Office Pay Rate: $20-21/hr

Job Description

Do you have a combination of administrative and IT help desk experience? Are you someone who is looking for a role where you can take ownership and grow with a growing company? If so, this Administrative Help Desk role may be right for you!

A local startup is looking for an Administrative Assistant who can also support their help desk. This person would be the first point of contact for visitors and inbound calls, and would need to be able to pivot tasks efficiently. This is a team in which all employees are passionate and looking to contribute to the growth and success of the company.

Duties:

  • Handle inbound calls, routing them appropriately
  • Follow up on help desk tickets, troubleshooting a solution or escalating appropriately
  • Assist in administrative duties for the CEO
  • Provide general administrative support to other departments as needed

Job Requirements

  • 2-3 years proven experience in a similar role, preferably in a help desk or administrative role
  • Excellent verbal and written communication skills
  • A basic understanding of IT and help desk procedures
  • Strong organizational multitasking abilities

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Discover your next career opportunity in the vibrant job market around Austin, Texas! Known for its lively music scene, world-class cuisine, and abundant outdoor activities, Austin offers a dynamic and thriving environment for job seekers. With iconic landmarks like the Texas State Capitol and Lady Bird Lake, as well as cultural gems such as the Blanton Museum of Art and the historic Paramount Theatre, there's no shortage of enriching experiences in this city. Home to professional sports teams like the Austin FC, this area provides a perfect blend of work and play. Explore our job listings today and embark on a career journey in this irresistibly charming region that promises growth and endless possibilities.