We are accepting applications an Insurance Follow-Up Specialist to join our temporary staff. The ideal candidate will have strong customer service and data entry skills, some experience in a medical office environment, and the ability to thrive in a fast-paced, repetitive work setting. Medicaid experience is a plus but not required.

Key Responsibilities:

• Research claim and eligibility information across various insurance portals

• Evaluate and correct insurance denials

• Draft and send appeals to insurance companies for denied claims

• Contact insurance companies by phone to determine claim status and reasons for denial

Requirements:

• Prior customer service experience (previous patient follow-up or medical front desk experience highly preferred)

• Strong and accurate data entry skills

• Ability to work independently and think critically

• Comfortable handling repetitive tasks in a high-volume environment

• Good computer proficiency (familiarity with insurance portals a plus)

• Medicaid billing experience is preferred but not required