Bilingual Customer Service Representative

Austin, TX | Full-time

Post Date: 06/12/2017 Industry: Customer Service Pay Rate: DOE

The Bilingual Customer Specialist position requires:

  • The ability to read, write, and have conversations in both Spanish and English
  • Must be tech savvy and able to maneuver various smart phones, tablets, and other electronics
  • Must have at least 1 year of prior customer service experience
  • Must have a High School Diploma (Or GED equivalency)

 

Responsibilities:

As a Bilingual Customer Specialist with a rich understanding of our technology and services, you’ll:

  • Answer customer questions in both Spanish and English
  • Take accountability for customer loyalty by providing a world-class experience for every customer
  • Provide comprehensive customer support to ensure customer concerns are resolved In a timely manner
  • Utilize troubleshooting guides and Tier 1 troubleshooting on all calls
  • Identify and assess customer needs based on interactions

Please email your resume as a Word document to jobs@ashbystaffing.com

We look forward to hearing from you!

The A List Staffing

(512) 458-5271

www.thealiststaffing.com

Austin Business Journal 2011, 2012, 2013 & 2015 Best Places to Work!

Check us out on Yelp!  http://www.yelp.com/biz/the-a-list-staffing-austin

After 37 years in Austin, we know where to find the best jobs and the best people! 

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